Shipping & Delivery

  1. All the purchases are shipped and delivered through reputed and our trusted delivery partners and or associated delivery service providers.
  2. Free shipping for orders above ₹ 999/- (net order value of all discounts and vouchers). Cash on Delivery options available in selected regions.
  3. Shipping Charges of ₹ 50/- shall be applicable on all orders below ₹ 999/-
  4. Any additional discount on shipping charges may be applicable as per the notices on the website posted time to time. 
  5. All the orders shall be processed and shipped within 10 working days or as per the delivery date mentioned during the order process and delivering of the shipment subject to Courier Etsley / post office norms. All the orders shall be processed within 10 working days of confirmation of payment for prepaid and upon confirmation of order for COD.
  6. We are not liable for any delay in delivery by the delivery service provider by any reason not in control of Etsley.
  7. Delivery of all orders will sent be to the registered address or email address provided by the customer at the time of Order.
  8. One orders shall be shipped to one single address. Sperate orders to be placed for delivery sought at multiple addresses.
  9. Goods receipt will need to be signed upon delivery. If you are unavailable to sign for your delivery, please suggest an alternative person or family member, colleague, neighbour etc. However, Etsley will not take responsibility for products signed by an alternative person.
  10. Etsley is not liable for damages after delivery. All claims for shortages, damages must be reported to customer care service within 24 hours of delivery.
  11. Domestic Shipping charges: As mentioned during the order for all domestic purchases.
  12. We only accept orders for delivery in India.
  13. Order Modification
    1. In order to serve you better and in time, our orders are processed under set processes and guidelines. This also allows us to deliver you quickly. Hence, any change or modification to the order is not permissible. to an Order
    2. Once your order is placed, it immediately goes to our warehouse for processing. This ensures that we are able to ship your order quickly and ensure you get your products as soon as possible, but it also means we are unable to modify or cancel your order.